Return Policy
Return Policy
Food items are handled carefully. This policy explains when returns, replacements, or refunds may apply.
Last updated: May 2026
Because our products are edible and perishable, we generally cannot accept returns after delivery unless the item is damaged, incorrect, expired, or has a clear quality issue.
If there is a problem with your order, contact us within 48 hours of delivery with your order number, photos of the product, packaging, and invoice where available.
Approved cases may be resolved through a replacement, store credit, or refund depending on the issue and product availability.
Products opened, consumed, stored incorrectly, or reported after the support window may not be eligible for return, replacement, or refund.
Refunds, where approved, are processed to the original payment method or another agreed method. Processing time may depend on the payment provider.
Taste preference alone is not considered a quality defect, but we still welcome feedback so we can improve future batches.